Privacy Policy

1. Introduction

This Privacy Policy explains how Xinzhizuo ("we", "us" or "our") handles personal information when you visit this B2B product website, add products to an inquiry list, submit an inquiry, subscribe to product updates, or contact us by email.

We aim to collect only the information needed to respond to business inquiries and operate the website securely. Where GDPR, CCPA/CPRA, PIPL or other privacy laws apply, we will handle personal information in line with those requirements.

2. Data Controller

The data controller responsible for this website is:

For privacy questions or data-rights requests, please contact us using the details below.

• Operating entity: Xinzhizuo
• Address: No. 8 Chaofu Road, Songjiang District, Shanghai, China
• Email: [email protected]
• Phone: +86 13248044618

3. Information We Collect

Information you provide: when you submit an inquiry or subscribe to product updates, we may collect your name, company name, job title, email address, phone number, message, selected products, quantities and product notes.

Information kept in your browser: the site may store your theme preference, inquiry-list items and privacy-notice choice in your browser's local storage.

Technical information: when you visit the site, our hosting and security providers may process technical data such as IP address, browser type, device information, requested URLs, timestamps and basic security logs.

Important notice: this website does not process online payments and does not collect credit-card, bank-account or payment-card information.

4. How We Use Information

We use personal information only for limited business and website-operating purposes.

• Responding to inquiries, quotations, product questions and OEM/ODM requests.
• Sending product updates only when you voluntarily provide your email for that purpose.
• Keeping your inquiry list and theme preference available in your own browser.
• Operating, securing and troubleshooting the website.
• Complying with applicable legal obligations and protecting our legitimate business interests.

5. Legal Bases

Where a legal basis is required, we rely on one or more of the following bases depending on the context:

• Pre-contractual or contractual necessity: to respond to your request for product information, quotations or cooperation discussions.
• Legitimate interests: to operate a B2B website, prevent abuse, maintain security and communicate with potential business customers.
• Consent: when you voluntarily subscribe to product updates or where applicable law requires consent for a specific action.
• Legal obligation: where we need to comply with laws, regulations or lawful requests.

6. Inquiry Forms and Email Delivery

When you submit an inquiry form, the website sends the form content to our mailbox at [email protected]. The website is designed not to create a separate inquiry database or customer account for this submission.

To deliver the message, we use trusted website hosting, security and transactional email service providers. The email is received in our business mailbox. These providers may process limited technical and delivery data as part of providing their services.

7. Cookies and Local Storage

This website currently uses necessary browser storage only. We do not currently use advertising cookies, remarketing pixels or analytics cookies.

Necessary storage helps remember your theme preference, inquiry-list items and privacy-notice choice. Inquiry-list data remains in your browser unless you submit it or clear your browser data.

If analytics or marketing tools are added later, this policy and the cookie notice will be updated, and consent will be requested where required.

8. Third-Party Services

We do not sell your personal information. We use third-party service providers only where needed to operate the website, deliver emails or provide contact channels.

• Website hosting, CDN and security provider, currently Cloudflare: serving the website securely and processing limited technical data such as IP address, request information and security logs.
• Transactional email provider, currently Resend or an equivalent provider: delivering inquiry and subscription notifications to our business mailbox.
• Business email provider, currently Google/Gmail: receiving and storing emails sent to [email protected].
• Google Fonts: the website currently loads web fonts from Google font domains, which may involve a request from your browser to Google.
• External social-media links: if you click a social-media link, the destination platform processes your visit under its own privacy policy.

9. International Transfers

Because we serve international visitors and use global cloud and email providers, personal information may be processed in China, the United States, the European Union and other locations where our providers operate. Where required, we use appropriate safeguards such as contractual protections and provider data-processing terms.

10. Data Retention

We keep personal information only for as long as reasonably needed for the purposes described in this policy.

• Inquiry emails: kept in our business mailbox for follow-up and business-record purposes, normally up to 3 years from the last communication unless a longer period is required by law or a shorter period is requested and legally possible.
• Product-update subscription emails: kept until you ask us to stop using the email for updates.
• Website technical logs: retained by our hosting, security and email providers according to their service settings and policies.
• Browser storage: remains in your browser until you clear it or reset the site preference.

11. Security

We use HTTPS/TLS encryption, reputable hosting infrastructure, limited access to business email, and reasonable organizational measures to protect personal information.

No internet transmission or email system can be guaranteed 100% secure, but we work to reduce unnecessary collection and limit access.

12. Your Rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict or object to processing of your personal information, request portability, withdraw consent, or lodge a complaint with a supervisory authority.

California users may also have rights to know, delete, correct and limit certain uses of personal information. We do not sell personal information or share it for cross-context behavioral advertising.

To exercise your rights, contact us at [email protected]. We will respond within a reasonable period required by applicable law.

13. Children's Privacy

This website is intended for B2B industrial and trade audiences. It is not directed to children, and we do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this policy when our website, providers or legal obligations change. The updated version will be posted on this page with a new last-updated date.

15. Contact Us

For privacy questions, rights requests or concerns, please contact us at [email protected] or by using the contact details listed above.